Traveling is exciting, but sometimes dealing with tickets, baggage, and flight changes can feel overwhelming. That’s where the Turkish Airlines Addis Ababa Office comes in. Located conveniently in Ethiopia’s capital, this office is a lifeline for travelers needing quick, reliable assistance. From booking flights to upgrading your seat, the friendly staff are ready to help every step of the way.

Let’s explore the key details and services provided at the Turkish Airlines Office in Addis Ababa, so you know exactly where to turn for your travel needs.

Where Is the Turkish Airlines Addis Ababa Office Located?

The Turkish Airlines Addis Ababa Office Address is:

📍 Bole Main Road, Snap Plaza 5th floor, Addis Ababa, Ethiopia
📞 Turkish Airlines Addis Ababa Office Phone Number: +90 212 463 63 63
📧 Email: press@thy.com
🌐 Website: www.turkishairlines.com
⏰ Office Hours: Open 24/7

No matter when you need assistance, the office is open around the clock to ensure you’re never left stranded.

What Services Can You Access at the Turkish Airlines Office in Addis Ababa?

The Turkish Airlines Addis Ababa Office in Ethiopia provides comprehensive services designed to make your journey smooth:

✨ Flight Reservations: Whether planning in advance or booking last-minute, the staff will help secure the best seats and fares.

✨ Ticket Cancellations & Refunds: If your plans change, the office can assist in processing cancellations and eligible refunds.

✨ Seat Upgrades: Want extra comfort? Upgrade to Business Class or choose preferred seating options.

✨ Baggage Inquiries: Learn about baggage allowances, fees for extra luggage, and rules for special items.

✨ Pet Travel Assistance: The office provides guidance for passengers traveling with pets, ensuring your furry friends are safe.

✨ Group Travel Arrangements: Planning a trip for several people? The office offers group booking services with special deals.

✨ Visa and Immigration Information: Get advice on required travel documents for international journeys.

✨ Special Assistance: Need wheelchair service, medical aid, or support for minors traveling alone? The office can make arrangements.

Turkish Airlines Airport Office in Addis Ababa

Besides the city office, you can also find Turkish Airlines support at the airport:

📌 Bole Addis Ababa International Airport
📞 +251116652222

Here, the staff helps with check-in, baggage handling, and other pre-flight requirements.

Top 10 FAQs About the Turkish Airlines Addis Ababa Office

1️⃣ Where is the Turkish Airlines office in Addis Ababa?

It’s at Bole Main Road, Snap Plaza 5th floor, Addis Ababa, Ethiopia.

2️⃣ How do I contact the Turkish Airlines Addis Ababa Office?

You can call +90 212 463 63 63 or send an email to press@thy.com.

3️⃣ Is the office open on holidays?

Yes! The office operates 24/7, including weekends and holidays.

4️⃣ Can I upgrade to Business Class at the office?

Yes, upgrades are available at the office, subject to seat availability.

5️⃣ How do I request a refund?

Bring your ticket details and ID to the office. The staff will assist in processing your request.

6️⃣ Does Turkish Airlines allow pets on flights?

Yes! Pets can travel either in the cabin or cargo hold depending on their size and weight.

7️⃣ What happens if I exceed the baggage allowance?

Extra baggage fees apply, and the office can provide the exact charges based on your route.

8️⃣ Can I check my flight status through the office?

You can check directly at the office, call them, or visit www.turkishairlines.com/flightstatus.

9️⃣ Can the office help with group bookings?

Definitely! The staff can assist with group reservations and provide special group fares.

🔟 Can the office assist with online check-in?

Yes, if you’re having trouble, the team can guide you through the online or mobile check-in process.

Why Visit the Turkish Airlines Addis Ababa Office?

🌟 Personalized Service: Sometimes, it’s easier to talk to a real person, especially for complex travel needs.

🌟 Convenience: Located in a prime area of Addis Ababa, the office is easy to reach.

🌟 Reliable Support: From flight delays to lost baggage, the team can provide immediate assistance.

🌟 Peace of Mind: With face-to-face support, you can resolve issues faster and more confidently than by email or call center alone.

Tips for Visiting the Turkish Airlines Addis Ababa Office

➡ Carry your ID and booking details. It helps the staff assist you faster.

➡ Visit early for complex requests. While the office is open 24/7, early visits may help avoid peak times.

➡ Ask about promotions. Sometimes, the office has information on deals that aren’t always advertised online.

➡ Double-check pet travel and baggage rules. Ensure you have all necessary documents and meet requirements ahead of time.

Final Thoughts

The Turkish Airlines Addis Ababa Office is more than just a place to book a flight. It’s your trusted travel partner in Ethiopia, offering personalized assistance for all your airline needs. Whether you’re planning a vacation, traveling for work, or managing a last-minute change, the team at the Addis Ababa office is here to help—any time, any day.

So next time you fly Turkish Airlines, remember that their Addis Ababa office is always ready to provide the support you need for a hassle-free journey.